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CallRail adds a keyword recommendation tool to its phone call listening platform

The company says its AI-powered tool is the first in market.

CallRail adds a keyword recommendation tool to its phone call listening platform

Most businesses keep track of customer phone calls. But is something getting lost in translation?

With the release today of its keyword recommendation tool, Call Highlights, CallRail offers businesses a chance to identify trends and uncover insights from their customer calls. The company says the tool is the first one in the market.

keyword CallRail adds a recommendation tool to its phone call listening platform